What to say about CB&C, Inc.? In a nut shell I have had about 4 billing companies in the past. I’ll never forget the day when I met CB&C, Inc. It was about 7 years ago when Oxford had an open meeting to address insurance issues. The room was filled with angry chiropractors attacking the Oxford panel. Then, standing in the back of the room was a little voice – the voice of reason. It was Lynette Contreni asking the most intelligent insurance question I had ever heard! The Oxford board was so taken back that they invited her to their headquarters to help them straighten out their systems. During break I went into the hallway and got on my knees and begged her to take me on as a client (at the time she wasn’t taking any more new clients.) She took pity on me and I have been with them ever since and never looked back. The weakest part of my billing and collections in my office is me getting the information they need to get the job done. I have absolute trust and faith in them to get every single penny that is owed to me. At the same time they keep me up to date with every new rule and regulation that comes down the pike. I can sleep easy at night knowing that I have the best team in place doing my billing, collecting and protecting my ass. This is the way a billing company should run. They set the bar – and the bar they set is high. I don’t believe anyone can perform the way they do.
CB&C has handled my billing for the last 15 years. I have always found them to be thorough, accurate and fair. After suffering through in-house billing for too long it was a great relief to team up with CB&C.
Persistent and professional is how I would describe the CB&C team. After working with CB&C I have noticed our insurance collections increase measurably. I came from a prior billing service that I would have to prod along from time to time. Now with CB&C, I am prodded along if my clinic is not turning around information quickly enough! I notice a more consistent cash flow by using the systems that they have introduced to my clinic. They are a fun group to work with and are always willing to answer any questions my clinic may have. They have my full endorsement as a team that will smooth out and systematize your collection efforts.
Everyone at CB&C is a pleasure to deal with. I became a CB&C client in 2006. They have been absolutely available, helpful and informative. My practice has become more organized and is collecting efficiently. I have zero complaints about CB&C and look forward to our continued relationship!
CB&C is an instant stress relief…a billing & collection company that advocates on behalf of your office and the entire chiropractic profession…my collections have increased substantially!
CB&C is as detailed and aggressive about collecting every dollar owed to me as if it were their own money. I am lucky to have the Team on my side.
Prior to working with Lynette and her team, our small practice couldn’t keep up with all the changes in the insurance game. We simply didn’t know what we didn’t know! Hiring CB&C was the best thing we’ve ever done for our practice. Lynette identified the gaps in our billing process, and showed us how to handle claim issues from both health insurances and PIP. She is an expert in her field and a true advocate of chiropractic. The personal attention you receive from the CB&C Team is the best you can get!
